{"version":"1.0","provider_name":"\u0410\u0432\u0442\u043e\u0441\u0435\u0440\u0432\u0438\u0441 \u0434\u043b\u044f \u0433\u0438\u0431\u0440\u0438\u0434\u043e\u0432 \u0432 \u041a\u0438\u0448\u0438\u043d\u0435\u0432\u0435","provider_url":"https:\/\/hybrid-service.md\/ru","author_name":"dev","author_url":"https:\/\/hybrid-service.md\/ru\/author\/dev\/","title":"Grija pentru clien\u021bi - \u0410\u0432\u0442\u043e\u0441\u0435\u0440\u0432\u0438\u0441 \u0434\u043b\u044f \u0433\u0438\u0431\u0440\u0438\u0434\u043e\u0432 \u0432 \u041a\u0438\u0448\u0438\u043d\u0435\u0432\u0435","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9NxGYam6es\"><a href=\"https:\/\/hybrid-service.md\/ru\/customer-support\/\">Grija pentru clien\u021bi<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/hybrid-service.md\/ru\/customer-support\/embed\/#?secret=9NxGYam6es\" width=\"600\" height=\"338\" title=\"\u00abGrija pentru clien\u021bi\u00bb &#8212; \u0410\u0432\u0442\u043e\u0441\u0435\u0440\u0432\u0438\u0441 \u0434\u043b\u044f \u0433\u0438\u0431\u0440\u0438\u0434\u043e\u0432 \u0432 \u041a\u0438\u0448\u0438\u043d\u0435\u0432\u0435\" data-secret=\"9NxGYam6es\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/hybrid-service.md\/wp-includes\/js\/wp-embed.min.js\n<\/script>","thumbnail_url":"http:\/\/hybrid-service.md\/wp-content\/uploads\/2026\/07\/customer-support-hybrid-service-moldova.jpg","thumbnail_width":1280,"thumbnail_height":682,"description":"Noi nu repar\u0103m doar automobile. Noi construim \u00eencredere. Grija pentru client nu este o sec\u021biune a site-ului. Este principiul muncii noastre zilnice. La Hybrid Service nu respect\u0103m doar propriile noastre standarde de deservire, ci \u0219i cerin\u021bele legisla\u021biei Republicii Moldova \u00een domeniul protec\u021biei drepturilor consumatorilor. Fiecare client are dreptul la: Primirea documentelor care confirm\u0103 serviciile prestate; Informa\u021bii clare \u0219i veridice despre costul lucr\u0103rilor; Acordarea prealabil\u0103 a repara\u021biei \u0219i a costului acesteia; Garan\u021bie pentru lucr\u0103rile efectuate \u0219i piesele instalate (\u00een cazurile prev\u0103zute de lege \u0219i de condi\u021biile garan\u021biei); Desp\u0103gubirea prejudiciului \u00een cazul prest\u0103rii unor servicii de calitate necorespunz\u0103toare; Adresarea c\u0103tre organele de stat competente pentru protec\u021bia drepturilor sale. &nbsp; Actele normative principale ale Republicii Moldova care protejeaz\u0103 consumatorii de servicii &nbsp; Pentru o astfel de pagin\u0103 este suficient s\u0103 facem referire la urm\u0103toarele documente: Legea Republicii Moldova nr. 105 din 13.03.2003 \u201ePrivind protec\u021bia consumatorilor\u201d \u2014 legea principal\u0103 care reglementeaz\u0103 drepturile consumatorilor la achizi\u021bionarea de bunuri \u0219i servicii. Ea stabile\u0219te dreptul la servicii sigure \u0219i calitative, ob\u021binerea informa\u021biilor complete, serviciul de garan\u021bie \u0219i mecanismele de protec\u021bie a drepturilor \u00eenc\u0103lcate. Codul Civil al Republicii Moldova \u2014 reglementeaz\u0103 raporturile contractuale dintre prestator \u0219i beneficiar, inclusiv r\u0103spunderea pentru executarea necorespunz\u0103toare a obliga\u021biilor, desp\u0103gubirea prejudiciilor \u0219i modul de solu\u021bionare a litigiilor. Nu consider\u0103m respectarea legii ca o obliga\u021bie. Pentru noi aceasta este un standard minim. Adev\u0103rata grij\u0103 fa\u021b\u0103 de client \u00eencepe acolo unde se termin\u0103 cerin\u021bele obligatorii ale legisla\u021biei. &nbsp; Dac\u0103 ave\u021bi nevoie de feedback din partea administra\u021biei Hybrid Service, v\u0103 rug\u0103m s\u0103 vizita\u021bi pagina de contacte de pe site-ul nostru. &nbsp;"}